Cookie policy

 

Item  1 - General provisions

The company uses cookies and other similar technologies, such as beacons and pixels, in order to optimize the user experience of visitors and registered customers (hereinafter  : user) on the website under the following domains  : http://www.delka.be . The specific purposes of the use of cookies are defined in detail in the article  3.

 

Item  2 - Identification cookie

2.1.       A cookie is a small file that is saved on the user's device. It allows the company to identify the user's device and makes it possible to use various features of the website, including logging into the user's account.

2.2.      During the user's first visit to the website, a notification bar will be displayed on the first page to draw the user's attention to the existence of cookies and offer him the possibility of either continuing his visit on the website without deactivating cookies, either leaving the website or continuing to visit the website by deactivating one or more cookies.

2.3.      If the user does not wish to receive cookies, he can change the browser settings of the device with which he visits the website. If the user visits the website without changing their browser settings, they will be deemed to have accepted the receipt of all cookies on the website. The user should take into account that the user experience and / or the functionality of the website will not be optimal / will not work optimally without cookies.

 

Item  3 - Justification of the treatment

3.1.      The company carries out each processing of personal data in accordance with the Regulations  (EU)  2016/679 of the European Parliament and of the Council of 27  April  2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, as defined in the website privacy policy. The user also accepts that the company has access to the data collected via cookies and that the company saves this data. The recording of or access to this information constitutes processing of personal data with a view to achieving the objectives defined in this cookie policy and in the policy relating to the protection of privacy.

3.2.       The website user can, at any time and free of charge, withdraw his consent by disabling cookies and sending a written request to this effect to  :

administration@delka.be

Item  4 - User rights

In accordance with the policy on the protection of privacy, the user has at all times the right to access and correct data concerning him and which has been collected by means of cookies. He also has the right to oppose free of charge any processing of this data and / or transfer of this data to third parties for the purposes of promoting products and services. The user can also request the correction or deletion of inaccurate or incomplete personal data or of those which are no longer current. The user also has the right to request from the company the erasure of his personal data or the limitation of its processing, as well as the right to oppose the processing and the right to data portability.

 

Item  5 - Retention periods

The company will keep the user's personal data processed through cookies for the entire period during which the website or later versions of it using the same personal data are online. The retention period for personal data processed via third-party cookies is defined by the policy relating to the protection of the privacy of the cookies concerned.

 

Item  6 - Complaints

The user always has the right to lodge any complaint regarding data leaks or alleged violation of the protection of his privacy through the use of cookies by the company with the Belgian data protection authority via the following coordinates  :

Commission for the protection of privacy

Address  :  Press street  35, 1000  Brussels

Phone.  :          +32 (0) 2 274 48 00

Fax  :          +32 (0) 2 274 48 35

E-mail  :   commission@privacycommission.be

Website: https://www.privacycommission.be/

 

Item  7 - Third party cookies

Possible trusted partners place advertisements on the website and sometimes also store cookies on the device of the user who has visited the website. The user must consult the privacy policy of the aforementioned companies if he wishes to know how these companies use cookies and to give his consent or not to their privacy policy. .

Item  8 - Types of cookies used

8.1.      The company uses two types of cookies  : persistent cookies and session cookies. A persistent cookie is generated as soon as the user has logged in using an account. The next time the user visits the website on the same device, the persistent cookie will allow the company to recognize the user as an existing user, so that the user does not have to log in each time to browse the website.

8.2.      A session cookie is used to identify a specific visit to the website. Session cookies expire after a short period of time or as soon as the user closes the browser through which he visited the website.

8.3. The company can use other technologies like Adobe  Flash to place the functional equivalent of a cookie on the user's device.

8.4. The company may generate cookies when the user visits the website or cookies may be generated by other websites or services that run this content on the page visited by the user on the website (third party cookies) .

 

Item  9 - Purpose of cookies

9.1.      The cookies that the company uses provide information about the time of day the user visits the website and the user's preferences. The company also uses cookies to improve the user experience on the website. Cookies make interactions with the website safer and faster. They help ensure that the user experience matches the user's personalized settings.

 

9.2. The company uses cookies for different purposes  :

  • Verification

The company uses cookies to know when the user is logged in, so that the correct information can be displayed on the screen and the user can benefit from a personalized user experience.

  • Security

The company uses cookies to support or activate the security features applied by the company and to help the company detect malicious activity.

  • Preferences, functions and services

The company uses cookies to know the user's language and communication preferences and to help the user when completing forms on the website. Cookies also provide content and functionality tailored to the user.

  • Services, analysis and research

The company uses cookies to collect information on the services of the website and any plugins () around the world. The company also uses cookies to understand products, functions and services, to improve and analyze them, also when the user accesses the website from other websites, applications or devices, such as a device that is not owned by the user or a mobile device (smartphone or tablet).